Shipping policy

Thank you for choosing Blake's Flora & Soil.

We offer a growing selection of plants and gardening products and aim to make the ordering and delivery process as clear and straightforward as possible.

Please review the information below before placing your order.

Shipping Destinations

We currently ship within the United States only.

International shipping is not available at this time.

Certain plants, seeds, and other plant materials may be subject to state-specific agricultural, quarantine, or other shipping restrictions. Shipping availability may therefore vary depending on the product and destination.

Free Shipping

We offer FREE SHIPPING on all orders within the United States.

There is no minimum purchase requirement for free standard shipping.

Order Processing Time

Orders are typically processed within 3–7 business days, Monday through Friday, excluding holidays.

Processing begins after an order has been successfully placed and payment has been confirmed.

Some products may require additional preparation before shipment.

During peak seasons, including periods of increased gardening demand, processing times may be extended. In certain cases, processing may take up to 2–4 weeks, depending on product availability, readiness, and fulfillment requirements.

Processing times are estimates and are not guaranteed.

Estimated Shipping & Delivery Time

Once an order has been shipped, delivery typically takes 3–7 business days.

Actual delivery times may vary depending on:

  • Shipping destination
  • Product type
  • Carrier performance
  • Weather conditions
  • Seasonal demand
  • Other circumstances outside our control

The stated delivery timeframe is an estimate and does not constitute a guaranteed delivery date.

Split Shipments

Some orders may be fulfilled from different locations.

As a result, products from the same order may:

  • Ship separately
  • Arrive in separate packages
  • Arrive on different delivery dates
  • Have separate tracking information

Receiving multiple packages for a single order is normal and does not necessarily mean that an item is missing.

Tracking Information

Tracking information is provided when available.

The availability of tracking may depend on the product, shipping method, and fulfillment process.

For shipments with tracking, tracking information will be provided to the email address associated with the order when available.

Certain shipments, particularly some small or standard-mail items, may not include tracking.

The absence of tracking does not necessarily mean that an order has not been shipped.

Shipping Carriers

Depending on the product, fulfillment location, destination, and package requirements, orders may be shipped using carriers such as:

  • USPS
  • UPS
  • FedEx
  • Other regional or delivery services

The carrier used for an order may vary and is not guaranteed to be a specific carrier.

Live Plants & Shipping Stress

Live plants are living products and may experience temporary stress during transportation.

A plant may arrive with:

  • Wilting or drooping foliage
  • Leaf yellowing
  • Leaf drop
  • Dryness
  • Minor cosmetic imperfections
  • A temporarily stressed or dormant appearance

These conditions can occur as a normal result of transportation and changes in environment.

A plant's appearance immediately after delivery does not necessarily indicate that the plant is dead or unhealthy. With appropriate care and time to adjust to its new environment, plants may recover from normal shipping stress.

For concerns regarding plants that appear significantly damaged or dead upon arrival, please refer to our Return & Refund Policy and contact us within the applicable reporting period.

Weather Conditions

Weather can affect the condition and delivery of live plants.

In cases of extreme weather conditions, shipment timing may be adjusted when necessary to help protect live plants during transportation.

Weather-related delays may also occur while an order is in transit and are outside our control.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Blake's Flora & Soil is not responsible for delays, failed delivery, or losses resulting from:

  • Incorrect addresses
  • Incomplete addresses
  • Missing apartment, unit, or suite information
  • Undeliverable addresses
  • Refused deliveries
  • Failure to collect a held package

If an order has not yet shipped, please contact us as soon as possible through our Contact Us form if you need to correct your shipping information.

Once an order has entered processing or has been shipped, we may not be able to make address changes.

If a package must be reshipped because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply.

Carrier Delays

Once an order has been transferred to the shipping carrier, delivery is largely outside our control.

Delivery may be delayed by circumstances including:

  • Carrier operational delays
  • Severe weather
  • Natural disasters
  • High shipping volumes
  • Holiday or seasonal demand
  • Transportation disruptions
  • Other circumstances affecting the carrier network

Estimated delivery times are not guaranteed.

Carrier delays do not automatically qualify an order for a refund, replacement, or cancellation.

Delivered but Not Received

If tracking shows that your package has been marked "Delivered" but you cannot locate it, please:

  1. Check around your delivery location.
  2. Check with household members or neighbors.
  3. Check for delivery notices or instructions from the carrier.
  4. Contact the carrier or local post office for additional information.
  5. Allow 24–48 hours, as some carriers may mark packages as delivered shortly before final delivery.

If you still cannot locate your package, please contact us through our Contact Us form and provide your order information.

Packages marked as delivered by the carrier may be subject to the carrier's delivery confirmation and policies.

Lost or Delayed Packages

Carrier transit times may occasionally be longer than estimated.

For tracked shipments, customers may be asked to contact or cooperate with the carrier regarding a delivery investigation before a resolution can be considered.

For shipments without tracking, delivery estimates are provided for reference only and may vary depending on postal conditions.

Please contact us if your order appears to be significantly delayed so we can review the available information.

Agricultural & Shipping Restrictions

Certain plants, seeds, bulbs, cuttings, roots, scionwood, and other plant materials may be subject to federal, state, or local agricultural restrictions.

Restrictions may vary depending on the product and destination.

As a result:

  • Some products may not be available for shipment to certain states or locations.
  • Certain products may require specific preparation or packaging.
  • An order or individual item may need to be canceled if shipment is not permitted to the destination.

If an item cannot legally be shipped to a particular destination, the affected item may be canceled and the applicable amount refunded.

Product Availability & Fulfillment

Our products may be fulfilled through different locations and fulfillment partners depending on the product.

This allows us to offer a broader selection of plants and gardening products.

Because fulfillment may vary by product, processing and delivery times may also vary.

An order containing multiple products may therefore be processed or delivered separately.

Contact Us

If you have questions about shipping, delivery, or your order, please use our Contact Us page and submit the online contact form.

When contacting us about an order, please include:

  • Your name
  • Order number
  • Email address used for the order
  • Product name
  • Description of your question or issue
  • Photos, when applicable

Providing complete information helps us review your request more efficiently.